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Human Capital Management Standards: A Complete Guide

by Wilson Wong, Valerie Anderson and Heather Bond Kogan Page
Pub Date:
Pbk 344 pages
AU$106.00 NZ$109.57
Product Status: In Stock Now
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Human Capital Management Standards is a comprehensive guide to the BSI and ISO frameworks for people management. Providing internationally agreed definitions and best practice guidance, it offers a foundation for sustainable people management and development practices in organizations. Covering everything from organizational governance, workforce planning, diversity and inclusion to learning and development, this book explores the key areas of people management throughout the employment life cycle, from initial hire to the time people move on from the organization. There is also coverage of additional business standards such as those related to occupational health and safety as well as the implications of implementing standards in a globalized and interconnected organizational context.  


Human Capital Management Standards will allow people professionals and managers in organizations of all sizes and types to develop and implement effective people policies and processes based on robust research to create a supportive organizational environment for a more productive workforce. This book also includes essential coverage of the standards assessment process and tips and advice on how to achieve successful accreditation. With case studies from organizations that have made HR interventions based on these standards and a glossary to explain the language of standards, this is an indispensable guide for HR professionals, managers and standards specialists in all organizations.

    • Chapter - 01: Governance, human capital and culture - the role of standards and standardization [Edward Houghton];

    • Chapter - 02: It’s all a matter of standards [Heather Bond];

    • Chapter - 03: Workforce planning [Julie Sloan];

    • Chapter - 04: Recruitment [Sandy J Miles];

    • Chapter - 05: Learning and development [Valerie Anderson and Alaa Garad];

    • Chapter - 06: Diversity and inclusion [Anne McBride and Helge Hoel];

    • Chapter - 07: Occupational health and safety management [Martin Cottam];

    • Chapter - 08: Moving on from the organization [Valerie Anderson];

    • Chapter - 09: Cross-national, cross-sectoral and cross-functional issues [Alaa Garad];

    • Chapter - 10: Assessment and accreditation [Angela Mulvie]; 

    • Chapter - 11: The future of standards affecting human capital management and development [Wilson Wong] 


Peter Cheese, Chief Executive, CIPD

As the world of work rapidly evolves, so does the focus on people, or the human capital, which underpins every organization. It is exciting to see the development of standards that help define good practices, but also principles of positive people management and corporate governance. This book is the first to pull these all together, providing a strong context and narrative from experienced professionals and academics who have been at the heart of these developments, to create a route map for HR professionals and business leaders, as well as policy makers and regulators.


Peter Wilson, Chairman Australian HR Institute, and CPA Australia; Immediate Past President, World Federation of People Management Associations

Human Capital Management Standards expounds a compelling and thorough set of principles and guidance material that are applicable across all critical people management processes and functions, and which are relevant to an extremely broad range of industries.


Dr Linda Holbeche, Co-Director, The Holbeche Partnership, Adjunct Professor at Imperial College and Visiting Professor at Cass, Bedfordshire, Derby, and London Metropolitan Business Schools.

Insightful and thought-provoking, this book is a must-read for any HR practitioner or manager aiming to use standards to unlock human potential and improve organizational effectiveness.


Professor Sir Cary Cooper, 50th Anniversary Professor of Organizational Psychology and Health at the ALLIANCE Manchester Business School, University of Manchester, UK and President of the CIPD

This is a really important book for those interested in driving improvements in human capital reporting and standards to enhance wellbeing in organizations in the public and private sector. This is a must read for those interested in human capital standards from an outstanding author team.


Lucas van Wees, President of the European Association of People Management; Director HRM, University of Amsterdam

Despite its significance to value creation, Human Capital is not always measured, fully understood or documented. The authors deliver valuable insights in the drivers shaping standards and workforces and how these can affect the future of people management.


Oliver Kothrade, HR Director Panasonic Appliances Europe

This book gives a comprehensive overview and summary about the first Human Resources Management Standards which have been published and the ongoing further activities. This management book should be mandatory in the library for all HR professionals, because it shows how Human Resource Management could create competitive advantage and value for companies and defines the role and responsibilities of Human Resource Management.


Dr Liz Mear, Chief Executive, The Innovation Agency, UK

This book gives a comprehensive overview of how to apply quality standards to a range of human capital issues and will be of much interest to managers, organizational leaders and HR professionals. It is a compelling, thought-provoking read and gives practical tools and insights, which can be used in a range of settings.


Wayne F. Cascio, Ph.D., Distinguished Professor, University of Colorado; Robert H. Reynolds Chair in Global Leadership, University of Colorado

The international HR standards in this volume offer eminently practical guidance to HR professionals everywhere about how to create value for their organizations by managing their people more effectively.


Denise M. Rousseau, H.J.Heinz II University Professor of Organizational Behavior and Public Policy, Heinz College and Tepper School of Business, Carnegie Mellon University

Human Capital Management Standards is a unique collection of guidelines for management-related activities as diverse as recruiting, development, performance management and organizational governance. It is both food for thought and guidance for action.


Amy Schabacker Dufrane, CEO, HR Certification Institute

An amazing collection brought to you by global thought leaders discussing the standards developed by the global HR community that will play a significant role in the future of work.


Sharon Mavin, Chair of University Forum for Human Resource Development; Director of Newcastle University Business School and Professor of Leadership and Organization Studies

This book tackles important issues about standards, people and organizations. It enables experts to identify the current value of standards and consider how standards can make sure people management keeps pace with the new data-driven world of business and global competition.


Steve Corkerton, Chief People Officer, National Crime Agency

Wilson Wong, Valerie Anderson and Heather Bond have curated a comprehensive collection of people management standards from across the world - an essential resource for all serious HR practitioners. It's a seminal work and proof of how far human resources has come in the last 100 years.


Adrian Smith, Deputy Chief Executive & Corporate Director Place, Nottinghamshire County Council

This is an insightful and provocative guide to standards in human capital management and development. When our public services are facing ever growing expectations and changing patterns of demand with increasing complexities, the need for excellent standards in leadership and people management have never been so acute. This comprehensive book challenges HR professionals to think more expansively about human capital.


Low Peck Kem, Chief HR Officer and Senior Director (Workforce Development), Public Service Division, Prime Minister’s Office, Singapore

It is about time that human capital specialists establish a standard on how to professionally practice HR. This is not a backward-looking standard but a forward-looking one, which is what human resources is all about - continuously adding value to the business through human capital with forward-looking people practices.


Greg J. Bamber, Professor, Monash University, Australia; co-editor, International & Comparative Employment Relations: National Regulation, Global Changes

This is a valuable, practical and insightful guidebook to the future of the key standards affecting human capital management and development. It is highly recommended. The authors are international authorities on this important topic.
Dr Wilson Wong is Head of Insight and Futures at the Chartered Institute for Personnel and Development (CIPD) and Chair of the Human Capital Standards Committee at the British Standards Institution (BSI). Prior to this, he worked in technology policy and financial/investment research.  Dr


Valerie Anderson is Reader in Human Resource Development at the University of Portsmouth. She has gained extensive HRM and HRD management experience in a range of different public and private sector organizations.  


Heather Bond is Standards Adviser at CIPD. Her professional expertise in people management and standards have been integral to the development of many standards in this book. Prior to this, she was responsible for CIPD qualifications development and regulatory compliance.