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Enterprise Change Management: How to Prepare Your Organization for Continuous Change

by David Miller and Audra Proctor Kogan Page
Pub Date:
Pbk 208 pages
AU$76.00 NZ$78.26
Product Status: Available in Approx 14 days
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One of the biggest challenges facing organizations today is the ability to deliver the change they need in order to sustain competitive advantage and adapt to changing economic and market environments. However, the gap between what organizations would like to deliver and their capabilities to do so is getting increasingly wider. Enterprise Change Management provides a practical framework for bridging this gap, with a practical roadmap for helping organizations to build the sustainable capabilities to implement a portfolio of changes.

This book introduces five core capabilities and how to achieve them, as well as the relevant concepts, frameworks, processes and tools to help readers create a strategy to close the change gap and improve performance in their organization. Based on research on change performance from over 20,000 people over a 19-year period, Enterprise Change Management will help you diagnose the root causes of the organisational change gap, manage demand for change and create the context for successful continuous change in your organization.

    • Chapter - 1: Compelling case for building change capabilities;
    • Chapter - 2: Change capability building;
    • Chapter - 3: Creating the context for successful change;
    • Chapter - 4: Managing the demand for change;
    • Chapter - 5: Executing single changes;
    • Chapter - 6: Adaptive leadership;
    • Chapter - 7: Hiring resilient people;
    • Chapter - 8: Cultures that leverage capabilities;
    • Chapter - 9: Learning capabilities effectively;
    • Chapter - 10: Implications for key players

"The book highlights how enterprises can leverage a consistent change management capability to help their leaders and employees navigate successfully through change. Read this book if you want to build sustainable change capabilities in your organisation."

David Miller is the Chairman and Founder of Changefirst, a global training and consulting organization which specialises in change management. He has helped organizations successfully implement major change for the last 25 years, initially as a Senior Executive for American Express and more recently with clients ranging from HSBC, BT, Roche Pharmaceuticals and The Linde Group.

Audra Proctor has over twenty years' experience in multi-industry and international change execution. She is a regular thought leadership speaker at public and client speaking events and currently manages global relationships for Changefirst where she leads continued research and development.