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Cases in Health Services Administration 6ed

by Kurt Darr, Tracy Farnsworth and Robert Myrtle Health Professions Press
Pub Date:
Pbk 440 pages
AU$206.00 NZ$211.30
Product Status: Available in Approx 14 days
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& Academics:
Prepare your health services management students for success with these challenging case studies!

Cases in Health Services Management, Sixth Edition presents 29 case studies (15 new to this edition) that address contemporary issues students will encounter as administrators and managers: strategic management, organizational management, organizational effectiveness, leadership challenges, ethical dilemmas, and more. Students will be presented with complex real-life management scenarios to dissect, interpret, and try to resolve by applying knowledge, skills, and expertise from all areas of health administration. The cases cover a wide range of healthcare settings including hospitals, long-term care facilities, pharmaceutical companies, city health departments, and more. Also included are downloadable instructor materials with additional mini-cases to supplement teaching instructions.

Providing an exceptional framework for decision making and debate, this new edition is an outstanding casebook for capstone and issues courses and a valuable resource for professional development seminars for practicing administrators and risk managers in health services settings.


Part I: Policy Environment of Health Services Delivery

    1. Carilion Clinic (Mookerjee, Darr)

    2. Flu Vaccine (Feeney, Peterman)

    3. Merck's Crixivan (Rucker, Darr, Albert)

    4. The Pineridge Quality Alliance (Farnsworth) NEW!

    5. Hawaii Health Systems Corporation (Greenia) NEW!

Part II: Strategic Management

    1. Riviera Medical Center (King, Myrtle)

    2. Edgewood Lake Hospital (Pottenger, et al., Myrtle)

    3. Klamath Care (Farnsworth) NEW!

    4. Hospital Consolidation (Farnsworth) NEW!

    5. Service Area Management (Farnsworth) NEW!

    6. Wester Health Care Systems (Myrtle) NEW!

Part III: Organizational Management

    1. Hartland Memorial Hospital: I (Rondeau, Paul, Rakich)

        1. Hartland Social Media: II (Paul) NEW!

    2. Bad Image Radiology Department (Darr)

    3. Westmount Nursing Homes: CQI (Rondeau)

    4. District Hospital (Levin, Darr)

    5. Holy Family Hospital Shared Governance (Rondeau) NEW!

Part IV: Organizational Effectiveness

    1. Attica Memorial Hospital: Ingelson (Eng-Suess, Myrtle)

    2. The Pediatric Dental Center (Lin) NEW!

    3. Bengal Telepharmacy (Frischmann, Tocher, Bolinger) NEW!

    4. Hospitalist (Paul, Gilson) NEW!

    5. Appian Health (Myrtle) NEW!

    6. Community Benefit (Ross) NEW!

Part V: Leadership Challenges

    1. Hospital Software Solutions (Grasby, Stornelli)

    2. The Case of Tim's Last Years (Darr, Sampson) NEW!

    3. Autumn Park (Thomason, Myrtle)

    4. Appalachian Home Health Services (Dansky)

    5. Suburban Health Center (Evans, Cooley)

    6. Team Building: From Success to Failure in 24 Hours (Whittlesey) NEW!

Part VI: Ethics Incidents

Ethics Incidents (Darr)

    • To Vaccinate, Or Not (Ashanti, Darr) NEW!

    • Intensive Care Unit Dysfunction (Silcox, Darr) NEW!


Kurt Darr is Professor of Hospital Administration in the Department of Health Services Management and Leadership and Professor of Health Care Sciences at The George Washington University. He holds the Doctor of Science from The Johns Hopkins University and the Master of Hospital Administration and Juris Doctor from the University of Minnesota. Dr. Darr completed his administrative residency at Rochester (Minnesota) Methodist Hospital and subsequently worked as an administrative associate at the Mayo Clinic. After being commissioned in the U.S. Navy, he served in administrative and educational assignments at St. Albans Naval Hospital and Bethesda Naval Hospital. He completed postdoctoral fellowships with the Department of Health and Human Services, the World Health Organization, and the Accrediting Commission on Education for Health Services Administration. Dr. Darr is a Fellow of the American College of Healthcare Executives, a member of the District of Columbia and Minnesota Bars, and serves as a mediator in the Superior Court of the District of Columbia. He serves on commissions and committees for various professional organizations, including The Joint Commission on Accreditation of Healthcare Organizations, the American College of Healthcare Executives, and the Commission on Accreditation of Healthcare Management Education. He is a voluntary consultant to several hospitals in the District of Columbia metropolitan area. Dr. Darr regularly presents seminars on health services ethics, hospital organization and management, quality improvement, and the application of the Deming method in health services. He is the author and editor of several books used in graduate health services administration programs and numerous articles on health services topics.