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Workflow Management: Models, Methods, and Systems

by Wil Van Der Aalst and Kees van Hee The MIT Press
Pub Date:
03/2004
ISBN:
9780262720465
Format:
Pbk 384 pages
Price:
AU$69.00 NZ$68.70
Product Status: Available in Approx 14 days
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Instructors
& Academics:
This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization's resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Because Petri nets make definitions easier to understand for nonexperts, they facilitate communication between designers and users. The book includes a chapter of case studies, review exercises, and a glossary.

Series Foreword vii

Acknowledgments xi

Introduction xiii

1 Organizing Workflows
Sample Chapter - Download PDF (575 KB) 1

2 Modeling Workflows 31

3 Management of Workflows 75

4 Analyzing Workflows 99

5 Functions and Architecture of Workflow Systems 145

6 Roadmap for Workflow System Development 211

7 Sagitta 2000 Case Study 243

Appendix A: Workflow Theory 267

Appendix B: Workflow Modeling Using UML 293

Solutions to Exercises 305

Glossary 345

Bibliography 359

Index

'This book is an insightful, authoritative source on workflow modeling and analysis.'--Amit P. Sheth, Director, Large Scale Distributed Information Systems Lab, and Professor, Department of Computer Science, University of Georgia The MIT Press 'Business process management techniques are of increasing importance in research and in practice; I consider knowledge in this field indispensable for young professionals. I use Workflow Management in my university courses because it combines sound modelling techniques with experience from applications in an impressive way.'--Ruediger Valk, Professor of Informatics/Computer Science, University of Hamburg, Germany The MIT Press 'This book provides a very good, wide-ranging introduction to the theory of workflow technology. Of particular note is the rigorous derivation of workflow process models using Petri-net formalisation.'--David Hollingsworth, Distinguished Engineer, ICL Pathway, UK, and Chairman, Workflow Management Coalition, Technical Committee The MIT Press 'This is the most comprehensive volume on workflow management to date. At last we have a book that deals with the basic principles. Workflow Management defines the field on an academic level, and should be used in every workflow course.'--Stef M. M. Joosten, Professor of Information Systems and Business Processes, Open University of The Netherlands, and Founder, Anaxagoras The MIT Press
Wil van der Aalst is Professor of Information Systems and Chair of the Information and Technology Department at Eindhoven University of Technology, the Netherlands.

Kees van Hee is Professor of Computing Science at Eindhoven University of Technology and Chairman of the Board of Deloitte & Touche Bakkenist.