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Communication and Interpersonal Skills in Social Work 4ed

by Juliet Koprowska Learning Matters
Pub Date:
Pbk 256 pages
AU$59.99 NZ$61.73
Product Status: Available in Approx 5 days
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Although communication and interpersonal skills are widely-taught as a core element of the social work degree, understanding the theory and processes around them can be a challenge for students. This book takes the key theories in communication and explains them in a systematic and practice-related way, essential if students are to develop critical understanding of the subject. For this new edition there are individual chapters on working with children and families, groupwork, and communicating effectively with mandated clients. This book will help students to understand the benefits that good communication skills can bring to their practice and their clients.

Communication Skills: Don't They Just Come Naturally?
What Do We Know About Effective Communication?
The Human Face of Social Work: Understanding Emotions, Intentions and Non-Verbal Communication
Getting Started
Making progress and managing endings
Communicating with families and children
Working with Groups
Working with People with 'Special Communication Needs': Communicative Minorities
Working with mandated clients
Safety and Risk: Working with Hostility and Deception
The Demands and Rewards of Interpersonal Work

Juliet Koprowska is a lecturer at the University of York and has taught both Interviewing Skills and Mental Health for many years. She was a key participant in the creation of models for teaching interviewing skills and for undertaking direct observation, both of which have been widely adopted, and is currently co-running a project on interprofessional learning in mental health. She has been a member of the Group for the Advancement of Psychodynamic Psychotherapy in Social Work, and is a member of the National Organisation for Practice Teaching, and of the Systems-centred Training and Research Institute.