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SAGE Handbook of Hospitality Management

by Bob Brotherton and Roy C Wood SAGE Publications Ltd
Pub Date:
Hbk 576 pages
AU$239.00 NZ$246.09
Product Status: Available in Approx 14 days
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At last, a comprehensive, systematically organized Handbook which gives a reliable and critical guide to all aspects of one of the world`s leading industries: the hospitality industry. This book focuses on key aspects of the hospitality management curriculum, research and practice bringing together leading scholars throughout the world. Each essay examines a theme or functional aspect of hospitality management and offers a critical overview of the principle ideas and issues that have contributed, and continue to contribute, within it. Topics include: The nature of hospitality and hospitality management,The relationship of hospitality management to tourism, leisure and education provision, The current state of development of the international hospitality business, The core activities of food, beverage and accommodation management, Research strategies in hospitality management Innovation and entrepreneurship trends and The role of information technology

The Handbook of Hospitality Management constitutes a single, comprehensive source of reference which will satisfy the information needs of both specialists in the field and non-specialists who require a contemporary introduction to the hospitality industry and its analysis.

Editorial Introduction - Bob Brotherton and Roy C Wood 1 The nature and meanings of 'hospitality' - Bob Brotherton and Roy C Wood 2 The structure and nature of the international hospitality industry - Larry Yu 3 The inter-relationships between leisure, recreation, tourism and hospitality - Robert Christie Mill 4 Women in hospitality - Judi Brownell and Kate Walsh 5 A critique of hospitality research and its advicacy of multi- and interdisciplinary approaches: an alternative agenda - Michael Riley 6 Hospitality management education - Clayton W Barrows and Novie Johan 7 From the top down: strategic management in the hospitality industry - Eliza Ching-Yick Tse and Giri Jogaratnam 8 From the bottom up: operations management in the hospitality industry - Peter Jones and Andrew Lockwood 9 Innovation and Entrepreneurship in the Hospitality Industry - Cathy Enz and Jeffrey Harrison 10 Financial management in the hospitality industry: themes and issues - Helen Atkinson % Tracy Jones 11 Organization Studies and Hospitality Management - Yvonne Guerier 12 Human resource management in the hospitality industry - Julia Christensen Hughes 13 Marketing and consumer behaviour in hospitality - John Bowen 14 Service quality and hospitality organizations - Yuksel Ekinci 15 Information Technology Strategy in the Hospitality Industry - Dan Connolly and Mark Haley Hotel real estate finance and investments - Paul Beals 17 Accommodation and Facilities Management - Arnaud J M Frapin-Beaug ® and Constantinos Verginis and Roy C Wood 18 The MICE industry: meetings, incentives, conventions and exhibitions - Udo A Schlentrich 19 Food and beverage management - Clayton W Barrows 20 Food production and service systems theory - Roy C Wood 21 Licensed Retail Management - Conrad Lashley 22 Flight Catering - Peter Jones 23 Resort management - Robert Christie Mill 24 Event Management - Donald Getz

'The internationally acclaimed Editors have produced a seminal publication which is a compelling synthesis of the field of study. Each chapter is a 'state of the art' review of a subject drawing out the synergies with hospitality in both a theoretical and empirical manner. I wholeheartedly recommend this new publication from SAGE' - Stephen J. Page, University of Stirling

'This Handbook will become an essential and invaluable reference source for teachers and students of hospitality and hospitality management. It is both focused and comprehensive and contains contributions from some of the most established writers in the field. The content of the book has an international perspective and considerably raises the quality of the extant literature in the field' - Kit Jenkins, University of Strathclyde and Managing Director of IMI School of Hotel and Tourism Management, Luzern, Switzerlandwitzerland

Bob Brotherton formerly taught students of Hospitality and Tourism at Manchester Metropolitan University. He has also taught Research Methods to Hospitality and Tourism students at a number of international institutions as a visiting lecturer; Roy C. Wood is based in the Oberoi Centre of Learning and Development, India