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From Silence to Voice: What Nurses Know and Must Communicate to the Public 3ed

by Bernice Buresh and Suzanne Gordon ILR Press
Pub Date:
Pbk 304 pages
AU$44.99 NZ$52.17
Product Status: In Stock Now
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To get the resources and respect they need, nurses have long had to be advocates for themselves and their profession, not just for their patients. For a decade, From Silence to Voice has provided nurses with the tools they need to explain the breath and complexity of nursing work. Bernice Buresh and Suzanne Gordon have helped nurses around the world speak up and convey to the public that nursing is more than dedication and caring—it demands specialized knowledge, expertise across a range of medical technologies, and decision-making about life-and-death issues. ''Nurses and nursing organizations,'' they write, “must go out and tell the public what nurses really do so that patients can actually get the benefit of their expert care.”

The comprehensively revised and updated third edition of From Silence to Voice will help nurses construct messages using a range of traditional and new social media that accurately describe the true nature of their work. Because nurses are busy, the communication techniques in this book are designed to integrate naturally into nurses' everyday lives and to complement nurses’ work with patients and families.


Part I. Silent No More
Chapter 1. Ending the Silence
Chapter 2. The Daisy Dilemma
Chapter 3. From Virtue to the Voice of Agency
Chapter 4. Presenting Yourself as a Nurse
Chapter 5. Tell the World What You Do
Chapter 6. Creating Anecdotes and Arguments

Part II. Communicating with the Media and the Public
Chapter 7. How the News Media Work
Chapter 8. Reaching Out to the Media
Chapter 9. In Your Own Voice: Blogs, Comments, Letters to the Editor, Op-Eds
Chapter 10. Getting It Right
Chapter 11. Appearing on Television, Radio, and Videos
Chapter 12. Opportunities and Challenges Ahead

Appendix: How We Came to Write This Book


Bernice Buresh writes and lectures on health care, nursing, and the media. She has been a reporter for the Milwaukee Sentinel, a correspondent and bureau chief for Newsweek, a professor of journalism at Boston University, and an adjunct professor of American Studies at Brandeis University.

Suzanne Gordon is Visiting Professor at the University of Maryland School of Nursing and was program leader of the Robert Wood Johnson–funded Nurse Manager in Action Program. She is the author of Life Support and Nursing against the Odds, coauthor of Beyond the Checklist, From Silence to Voice, and Safety in Numbers, editor of When Chicken Soup Isn't Enough, and coeditor of First, Do Less Harm and The Complexities of Care, all from Cornell.