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Connecting Across Cultures: The Helper's Toolkit

by Pamela A Hays SAGE Publications, Inc
Pub Date:
Pbk 136 pages
AU$68.00 NZ$71.30
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Chock-full of fun exercises, surprising tips, and real-world case examples, Pamela A. Haysa Connecting Across Cultures: The Helperas Toolkit provides both students and professionals in health care and social service with the skills to develop respectful, smooth relationships with their clients and with the community at large. The book provides practical, hands-on strategies for connecting with people across differences related to ethnicity, religion, nationality, sexual orientation, disability, age, gender, and class. Since cross-cultural relationships add a level of difficulty to all the usual relationship challenges, this book will be applicable for almost every relationship you may encounter.

Introduction 1. Diversity Is Unavoidable, and That's a Good Thing 2. The Starting Place: Knowing Who You Are 3. Creating a New Awareness: What You Didn't Learn in School 4. The Invisible Boundary: How Privilege Affects Your Work and Life 5. But Everyone I Know Agrees with Me: The Influence of Family and Friends 6. That's Not What I Mean: Effective, Respectful Communication 7. Say What? Why Words Matter 8. Making the Connection: The Four Relationship Vitals 9. Keeping a Connection, Even When the Signal Is Faulty 10. When the Golden Rule Isn't Working: Respectful Conflict Resolution Conclusion

Pamela Hays is a clinical psychologist and author of Addressing Cultural Complexities in Practice: Assessment, Diagnosis and Therapy, now in its second edition. Addressing Cultural Competence has sold over 10,000 copies and received excellent reviews. She is also co-editor of the book Culturally Responsive Cognitive Behavioral Therapy and author of numerous articles in prestigious journals. She holds a Ph.D. from the University of Hawaii and served as a National Institute of Mental Health Postdoctoral Fellow at the University of Rochester School of Medicine. From 1989-2000 she worked as a core faculty member at Antioch University Seattle. She is a licensed clinical psychologist and conducts workshops internationally.