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Smarter Decision-Making: Avoiding Poor Decisions through Effective Listening

by Louis J. Pepe Rowman and Littlefield
Pub Date:
Pbk 108 pages
AU$44.99 NZ$46.08
Product Status: In Stock Now
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Avoiding poor decisions in any facet of life starts by truly listening for the meaning in the messages we receive. In today’s fast paced business environment: executives, managers and supervisors alike need to master the skill of effective listening to engage in smarter decision making. Smarter Decision-Making demonstrates the power of applied listening through focus, meaning and understanding context. The second part of the book gives depth to the importance of meaning. These practical insights are invaluable to any leader intent on achieving success and growth in their career.

PART I: The Power of Applied Listening
Chapter 1: Focused Listening: Developing Listening Skills That Strengthen Understanding
Chapter 2: Considering 'Meaning' The Purpose of Meaning and How to Get There
Chapter 3: Considering Context and Avoiding Ambiguity
PART II: The Importance of Meaning
Chapter 4: Ready, Set, Listen: Why Most People Today Can Not Wait To Talk
Chapter 5: Credible Conversations That Matter: Say What You Mean and Do What You Say
Chapter 6: Considering Language Structure: Oral Language, Syntax, and Sentence Complexity
Chapter 7: Word Choice and Use: How to Get Your Point Across Effectively
Chapter 8: Thinking Together: Extending Meaning Through Discussion

Broad appeal - Lou Pepe does not question for a moment the vital role the business office plays in any school district, that's why Smarter Decision Making is a must-read for decision-makers in the field of education and beyond. Lou pulls on his many years of experience and his natural leadership skills to put strategies and techniques directly into the hands of any decision-maker that is fortunate to pick up this book.
Louis J. Pepe is the Assistant Superintendent/CFO for the City of Summit Public Schools in Union County, New Jersey. He has more than 30 years of leadership experience between military, private and public service focused on leadership, management, operations and administration. Lou is a speaker, mentor and Adjunct Professor at Montclair State University. His knowledge and success has positioned him as a go-to resource for other professionals throughout the industry.