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Program Evaluation and Performance Measurement: An Introduction to Practice 3ed

by James C. McDavid, Irene Huse and Laura R. L. Ingleson SAGE Publications, Inc
Pub Date:
11/2018
ISBN:
9781506337067
Format:
Pbk 568 pages
Price:
AU$183.00 NZ$186.96
Product Status: In Stock Now
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Instructors
& Academics:
Program Evaluation and Performance Measurement offers a conceptual and practical introduction to program evaluation and performance measurement for public and non-profit organizations. James C. McDavid, Irene Huse, and Laura R.L. Hawthorn discuss topics in a detailed fashion, making it a useful guide for practitioners who are constructing and implementing performance measurement systems, as well as for students. Woven into the chapters is the performance management cycle in organizations, which includes: strategic planning and resource allocation; program and policy design; implementation and management; and the assessment and reporting of results.



The Third Edition has been revised to highlight and integrate the current economic, political, and socio-demographic context within which evaluators are expected to work, and includes new exemplars including the evaluation of body-worn police cameras.

Chapter 1: Key Concepts and Issues in Program Evaluation and Performance Management
Introduction
Policies and Programs
Key Concepts in Program Evaluation
Example: Evaluating a Police Body-Worn Camera Program in Rialto, California
Ten Key Evaluation Questions
The Steps in Conducting a Program Evaluation
Summary
Discussion Questions
References
Chapter 2: Understanding and Applying Program Logic Models
A Basic Logic Modeling Approach
Working with Uncertainty
Program Objectives, and Program Alignment with Government Goals
Program Theories and Program Logics
Logic Models that Categorize and Specify Intended Causal Linkages
Constructing a Logic Model for Program Evaluation
Logic Models for Performance Measurement
Strengths and Limitations of Logic Models
Summary
Discussion Questions
Appendices
References
Chapter 3: Research Designs for Program Evaluations
Introduction
Our Stance
What is Research Design?
Why Pay Attention to Experimental Design?
Using Experimental Designs to Evaluate Programs
Defining and Working with the Four Basic Kinds of Threats to Validity
Quasi-Experimental Designs: Navigating Threats to Internal Validity
Non-Experimental Deisgns
Testing the Causal Linkages in Program Logic Models
Research Designs and Performance Measurement
Summary
Discussion Questions
Appendices
References
Chapter 4: Measurement for Program Evaluation and Performance Monitoring
Introduction
Introducing Reliability and Validity of Measures
Units of Analysis and Levels of Measurement
Sources of Data in Program Evaluations and Performance Measurement Systems
Using Surveys to Estimate the Incremental Effects of Programs
Survey Designs Are Not Research Designs
Validity of Measures, and the Validity of Causes and Effects
Summary
Discussion Questions
References
Chapter 5: Applying Quantitative Evaluation Methods
Introduction
Comparing and Contrasting Different Approaches to Qualitative Evaluations
Qualitative Evaluations Designs: Some Basics
Designing and Conducting Qualitative Program Evaluations
Assessing the Credibility and Generalizability of Qualitative Findings
Connecting the Qualitative Evaluation Methods to Performance Measurement
The Power of Case Studies
Summary
Discussion Questions
References
Chapter 6: Needs Assessments for Program Development and Adjustment
Introduction
Steps in Conducting Needs Assessments
Needs Assessment Example: Community Health Needs Assessment in New Brunswick
Summary
Discussion Questions
Appendices
References
Chapter 7: Concepts and Issues in Economic Evaluation
Introduction
Three Types of Economic Evaluation
Economic Evaluation in the Performance Management Cycle
Historical Developments in Economic Evaluation
Cost-Benefit Analysis
Cost-Efective Analysis
Cost-Utility Analysis
Cost-Benefit Analysis Example: The High/Scope Perry Preschool Program
Strengths and Limitations of Economic Evaluation
Summary
Discussion Questions
References
Chapter 8: Performance Measurement as an Approach to Evaluation
Introduction
The Current Imperative to Measure Performance
Performance Measurement for Accountability and Performance Improvement
Growth and Evolution of Performance Measurement
Metaphors that Support and Sustain Performance Measurement
Comparing Program Evaluation and Performance Measurement Systems
Summary
Discussion Questions
References
Chapter 9: Design and Implementation of Performance Measurement Systems
Introduction
The Technical/Rational View and the Political/Cultural View
Key Steps in Designing and Implementing A Performance Measurement System
Performance Measurement for Public Accountability
Summary
Discussion Questions
Appendix A: Organizational Logic Models
References
Chapter 10: Using Performance Measurement for Accountability and Performance Improvement
Introduction
Using Performance Measures
Rebalancing Accountability-Focused Performance Measurement Systems to Increase Performance Improvement Uses
When Performance Measurement Systems De-Emphasize Outputs and Outcomes: Performance Management Under Conditions of Chronic Fiscal Restraint
Summary
Discussion Questions
References
Chapter 11: Program Evaluation and Program Management: Joining Theory and Practice
Introduction
Internal Evaluation: Views from the Field
Building an Evaluative Culture in Organizations: An Expanded Role for Evaluators
Striving for Objectivity in Program Evaluations
Criteria for High-Quality Evaluations
Summary
Discussion Questions
References
Chapter 12: The Nature and Practice of Professional Judgement in Program Evaluation
Introduction
The Nature of the Evaluation Enterprise
Ethical Foundations of Evaluation Practice
Ethical Guidelines for Evaluation Practice
Understanding Professional Judgement
Improving Professional Judgement in Evaluation
The Prospects for an Evaluation Profession
Summary
Discussion Questions
Appendix
References

“This book provides a good balance between the topics of measurement and program evaluation, coupled with an ample of real-world examples of application. It breaks down the materials and it is easy to follow, which provided my students with main points related to measurement and program evaluation. In addition, this book emphasizes both quantitative and qualitative evaluation methods. The discussion questions and cases are good and can be useful in class and for homework assignments.”
James C. McDavid (PhD, Indiana, 1975) is a professor of Public Administration at the University of Victoria in British Columbia, Canada. He is a specialist in program evaluation, performance measurement, and performance management. He has conducted extensive research and evaluations focusing on federal, state, provincial, and local governments in the United States and Canada. His published research has appeared in the American Journal of Evaluation as well as the Canadian Journal of Program Evaluation. He is currently a member of the editorial board of the Canadian Journal of Program Evaluation.

In 1993, Dr. McDavid won the University of Victoria Alumni Association Teaching Award. In 1996, he won the J. E. Hodgetts Award for the best English-language article published in Canadian Public Administration. From 1990 to 1996, he was Dean of the Faculty of Human and Social Development at the University of Victoria. In 2004, he was named a Distinguished University Professor at the University of Victoria and was also Acting Director of the School of Public Administration during that year. In addition to teaching online courses in the School of Public Administration Graduate Certificate in Evaluation Program, he is a member of the Evaluation Advisory Committee for the Canadian International Development Agency.

Irene Huse holds a Master of Public Administration from the University of Victoria and is a PhD student in the School of Public Administration at the University of Victoria.-áShe has worked as an evaluator and researcher at the University of Northern British Columbia and the University of Victoria, and in the private sector; she has also worked as a policy analyst in several government ministries in British Columbia. Her research has appeared in the American Journal of Evaluation and the Canadian Journal of Program Evaluation. She is a recent recipient of a three-year Joseph-Armand Bombardier Canada Graduate Scholarship from the Social Sciences and Humanities Research Council.

Laura R. L.-áHawthorn holds a Master of Arts degree in Canadian history from Queen's University in Ontario, Canada and a Master of Public Administration degree from the University of Victoria. After completing her MPA, she worked as a manager for several years in the British Columbia public service and non-profit sector before leaving to raise a family. She is currently living in Vancouver, working on her horse farm and being mom to her two small boys.