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Power of 360 Degree Feedback: The India Way for Leadership Effectiveness 2ed

by T V Rao and Raju Rao SAGE Publications Pvt. Ltd
Pub Date:
07/2014
ISBN:
9788132119692
Format:
Pbk 284 pages
Price:
AU$57.99 NZ$60.00
Product Status: Available in Approx 14 days
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360 Degree Feedback, or multi-rater feedback, is an established HR methodology used in organizations across the world. This book presents in-depth details about the process of developing managers into leaders and outlines methodologies for designing and using a 360 Degree Programme for managers at all levels. This second edition draws extensively from the authors and rsquo; own experiences in the last decade since the first edition was published. The book also includes research done using over 8,000 top-level managers whose leadership roles and qualities were profiled using the authors and rsquo; Roles, Styles, Delegation and Qualities (RSDQ) model. Lessons from their stories and practices of some of the HR award and ndash;winning organizations are presented in this edition. The book also presents a section on the various tools of 360 Degree Feedback for a variety of groups. It is hoped that this edition will give an update of the 360 Degree Feedback the Indian way.

List of Tables and Boxes
Preface to the Second Edition
Preface to the First Edition
Introduction
I: DEVELOPING MANAGERS INTO LEADERS
How to Be an Effective Person?
What Makes Managers Effective?
What Makes a Good Leader?
Managerial and Leadership Roles
Managerial and Leadership Styles
II: DESIGNING AND IMPLEMENTING A 360 DEGREE FEEDBACK PROGRAMME
360 Degree Feedback: The Power Tool
Competence Building through 360 Degree Feedback
Coaching in 360 Degree Feedback
Myths and Realities of 360 Degree Feedback
Conditions for Successful 360 Degree Feedback
III: LESSONS FROM EXPERIENCE AND RESEARCH
360 Degree Feedback: Indian Experience
Life after 360 Degree Feedback: Lessons for Future
Getting ROI on 360 Degree Feedback
Lessons from 100 Impact-making Managers
Experiences from Other Countries
IV: 360 DEGREE FEEDBACK TOOLS FOR OTHER SECTORS
360 Degree Feedback Tools for School Principals
360 Degree Feedback Tools for Teachers, Students and Parents
360 Degree Feedback Tools for Non-governmental Organizations
Appendix: Organizations Using 360 Degree Feedback
References and Select Bibliography
Index

T V Rao, PhD, is Chairman, T.V. Rao Learning Systems (TVRLS), Ahmedabad (a research based consulting firm set up in 1996). He worked at Indian Institute of Management, Ahmedabad (IIMA) between 1973 and 1995 and is currently an Adjunct Professor at the same institute. Dr Rao, along with Dr Udai Pareek, was instrumental in conceptualizing the first HRD Department in the corporate sector in mid-1970s at Larsen and Toubro (L and T). Subsequently, Dr Rao established the Centre for HRD at XLRI, Jamshedpur; National HRD Network India, Hyderabad; and the Academy of HRD, Hyderabad. Dr Rao has over 60 books to his credit in various fields including OD, HRD, Management of Education, Health and Population, Entrepreneurship, 360 Degree Feedback, etc. He worked as a short-term consultant to United Nations Educational, Scientific and Cultural Organization (UNESCO), United Nations Industrial Development Organization (UNIDO), Food and Agriculture Organization of the United Nations (FAO), United States Agency for International Development (USAID), Commonwealth Secretariat, etc.